Shipping information

Terms of payment
A freight charge will be added to your order in the shopping cart. Brandon will offer fixed freight rates for standard orders to Hexatronic entities at 100 SEK for shipments to Sweden and 250 SEK (or equivalent depending on purchase currency) outside Sweden. All invoices will be presented in selected currency, payment 30 days net. Brandon reserve the right to alter the prices when necessary and without prior notice.

For all orders under 500 SEK there will be a handling fee of 100 SEK (or equivalent depending on purchase currency).

Deliveries
All goods are shipped from Brandons warehouse in Gothenburg, Sweden, to requested delivery address. Pls note, PO box address is not accepted as a delivery address. Contact hexatronic@brandoncompany.com if you have any questions regarding your delivery address. For urgent matters, please call Customer service +46 31 764 47 40

Standard delivery:
Normal delivery time is 2-4 work days due to destination.

Express delivery:
Express order placed before 12.00 p.m is sent out from Brandons warehouse the same day. Express delivery time is 1-2 work days within Sweden and 2-4 work days within the EU due to final destination.

Shipment tracking
Detailed delivery information about your order is shown under My account -> Orders. At this page you find all information about your orders such as status etc.

Order planning
If you have a large order, please submit it well in advance of the date when the products are needed. Current delivery time to Warehouse is shown at the product page.

Public holidays
Note that there will be no deliveries or transactions made from Brandon warehouse in Sweden on Swedish public holidays. During these days orders can be placed, but no order processing or customer support will be available.